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Southcentre Mall

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    Home Tourism RV Parking FAQ

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    RV Parking at Southcentre Mall

    Frequently Asked Questions

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    • Do I need a reservation?

      • Yes, you will be required to register online prior to your stay as reservations are taken on a first-come, first-served basis. Please click here to register.
       
      • Reservations must be made within 60 days of your arrival date.

    • What is the cost to park my RV at the mall?

      Participating in our RV parking program is completely free of charge. However, we do require guests to register in advance to ensure we can accommodate you. Please click here to register.

    • Can any vehicle park in the RV spots?

      • This program is limited to RVs and trailers that do not have beds that require assembly as unpacking is not allowed. Guests must sleep in the RV or travel trailer and are not allowed to sleep in a car.
       
      • No tent trailers, cars, trucks, or transportation vehicles can use the parking space to sleep overnight.
       

    • I’m not able to complete the registration form, what do I do?

      If you are unable to complete the registration form, please use our web chat service or text our Guest Service team at (587) 768-0600 for further assistance.

    • How long can I stay?

      • RV parking reservations are taken on a first-come, first-served basis for a maximum of two consecutive nights per week. Please keep in mind we do not offer any amenities and you are not allowed to unpack your RV or cook on the property.
       
      • Reservations must be made within 60 days of your arrival date.
       

    • Do you offer any amenities?

      We only offer free RV parking on the property for up to two consecutive nights per week. We do not offer any other amenities.

    • How do I check in?

      • Upon arrival, you must check in at the Guest Services booth located on the main level by LensCrafters.  Once you check-in, you will receive a parking permit that you must always display on a window of your RV.
       
      • If you arrive when the mall is closed you must call our Security Office at (403) 835-4301  to inform that you are in the property. Your information will be taken, and you will be asked to complete your check-in at Guest Services the following day by noon.

    • I’m checked in – what do I do now?

      Once you're checked in, we invite you to enjoy a meal at one of our 20+ food vendors including four full-service restaurants CRAFT Beer Market, Milestones, IHOP, and Earls (Coming Fall 2023). Check out our unique retailer mix with the brands you love and the brands you love to support. Explore over 15 local retailers with diverse offers and products. For convenience shopping, you can visit Shoppers Drug Mart, Dollarama, Winners, and Safeway.

    • I’m running late for my reservation, what do I do?

      If you are not able to check in for the time provided during your reservation, please use our web chat service or text our Guest Service team at (587) 768-0600 as soon as possible so we can adjust your booking.

    • Can I lose my reservation?

      If you do not contact our team by the end of the day (mall hours) on your reservation date, your reservation will be forfeited and you will be asked to re-register.

    • How do I check out?

      • Text our Guest Service team at (587) 768-0600 to check out. Please provide your stall number and license plate to complete check out.
       
      • Ex. I would like to check out from your RV parking. My stall number was 4 and my license plate is ABC 123.

    • Can I transfer my reservation?

      You are not able to transfer your reservation. Please cancel your reservation and click here to re-register. Please note reservations are taken on a first-come, first-serve basis.