Please note that Southcentre now has extended holiday hours.

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  • Home Visit Services

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    Live Chat

    Questions? We’re here to help! Our Guest Experience Representatives are at your service during mall hours

    Text us587-673-1477

    Call us: 403-271-7670

    24/7 Security

    Need assistance? Our Security team patrols and monitors Southcentre Mall and its parking facilities 24 hours a day, 365 days a year.

    Call us: 403-835-4301

    Phone Charging Stations

    We have three charging stations located throughout the centre. View on map.


    Available for loan from our Guest Services desk. View on map.

    Sensory Backpacks

    In partnership with the Calgary Wildrose Lions Club and Variety – the Children’s Charity of Alberta, we have Sensory Backpacks available for loan from our Guest Services desk. View on map.

    Learn More

    Lost & Found

    Please contact our Security team at 403-835-4301 to check for misplaced items. View on Map.

    SPC Card

    Student Price Card can be purchased at our Guest Service desk. For more information and to view the terms and conditions, please visit SPCcard.ca.

    Auto Aid Services

    Our Security team can provide helpful auto services including battery boosts and assistance with flat-tires. Personal escorts to your vehicle are also available. For more details call Security at (403) 835-4301.

    Gift Cards

    We offer various options for purchasing gift cards:

    View all Southcentre Mall gift card options here.

    Family Care

    Family Washroom – Southcentre Mall offers three family washrooms equipped with change tables

    Nursing Room – For your convenience, the centre has two nursing rooms

    Expectant Mother & Small Children Parking – Southcentre Mall has designated parking stalls for expectant mothers and visitors with small children near each entrance.

    Kids Play Area – Southcentre’s indoor play area (ROAR) is open for visitors.
    Please note the play area is closed from 9 am – 10 am and 3 pm – 3:30 pm for cleaning.

    Pet Policy

    Pets are not permitted in the centre – only service animals are allowed.

    You are welcome to bring your pets to PetSmart through their exterior entrance.

    Mall Walking

    Our primary concern is the safety of our guests and tenants, therefore, mall walking is not permitted at this time.


    Connected to Calgary’s network of cycling routes, Southcentre is designed to be easily accessible for cyclists and offers bike racks at the following Entrances:

    • North Entrance near Scotiabank
    • Outside Sporting Life’s Entrance