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    Handicap parking spaces are available on all surface and parkade lots.

    Wheelchairs & Walkers

    Complimentary wheelchairs, walkers and canes are available from our Guest Services desk – located on the lower level near Winners and LenCrafters. View on map.


    Southcentre Mall is equipped with elevators throughout the shopping centre for your convenience.

    Elevators are located:


    Southcentre Mall has washrooms located on the upper and lower level – all washrooms have wheelchair accessible stalls. Companion & family washrooms are also available. View on map.

    Sensory Backpacks

    Sensory Backpacks are available for loan from our Guest Services desk. View on map.

    Collapsible Content

    • What's inside the Sensory Backpack?

      The Sensory Backpacks are filled with resources for self-regulation, tactile input, attention focusing tools and body awareness support items.

    • Is there a cost to rent a Sensory Backpack?

      No, there is no cost to rent a Sensory Backpack.

    • Who are the backpacks for? Is there an age limit?

      The Sensory Backpacks are for children and youth who live with sensory processing disabilities often do not have the ability to filter out external stimuli, such as loud sounds and bright lights, making outings difficult for both themselves and their families. Due to these circumstances, children who live with these types of disabilities often do not get to experience the same things as many of their peers. There is no age limit to rent a Sensory Backpack.

    At Southcentre Mall (part of OMERS Enterprise), we strive to provide our services in a way that respects the dignity and independence of people with disabilities. We are committed to giving customers with disabilities the same opportunity to access our services in the same place and in a similar way as others. Our Accessibility Policy sets out the principles for how OMERS Enterprise provides customer service, member services and interacts with people with disabilities. For more information, please see the Oxford Properties Accessibility Policy in English and French below:

    Accessibility – English
    Accessibilité – Français