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The Enchanted Forest
All visits with Santa are by appointment only!
Location: Main level in Centre Court
Take part in one of the city’s favourite Santa experiences at the Enchanted Forest and explore our whimsical and thoughtful Santa-scape, that will take you on a journey through a magical, interactive forest to meet Mr. Claus.
Photo Packages: Check photo package details here.
Santa’s Hours: Check Santa’s hours here.
Whether you’re interested in capturing holiday memories or ensuring Santa is up-to-date on your wishlist (no photo necessary), all visits are welcome but will require an appointment.
Please note that for the best experience, personal photography is not allowed during your visit. Our photographers are experts at creating heartwarming memories, and we can’t wait to provide you with beautifully captured moments to cherish.
You can book up to 2 weeks in advance. Scheduled appointments are subject to change.
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Paws with Claus
Pet Photos with Santa
Get ready to make this holiday season unforgettable with Paws with Claus! Bring your furry friends to Southcentre Mall after mall hours for a special photo session with Santa and create magical memories that you’ll cherish forever.
Please keep in mind that there will be other pets present during your time slot. We kindly request your cooperation in maintaining a comfortable environment for everyone. While we strive to have each session as stress-free as possible, remember you are in a public setting.
We encourage all pet owners to arrive as close to their scheduled time slot as possible to minimize interactions with other pets. To ensure the safety and comfort of all animals, please leash or safely contain your pets until your session begins, and follow the guidance provided by Santa’s team.
Pet Guidelines
- Only dogs and cats are welcome – no other animals are permitted.
- You must enter and exit through the South Entrance by Crate & Barrel using the elevator by SportCheck.
- All pets must be on a leash, in a pet carrier, or held by the owner at all times.
- Owners must immediately clean any “messes”.
- All animals must be current on vaccinations.
- Aggressive/dangerous animals are not permitted.
- Santa set staff, mall management, and security have the discretion to turn away animals if they do not fit the above guidelines or appear aggressive toward people or other animals.
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Peace of Mind Visits
A FRIENDLY EXPERIENCE FOR EVERYONE
Join us in creating heartwarming moments that truly capture the spirit of the season as we provide a warm and inclusive experience for children and families with unique needs, ensuring everyone can cherish the magic of a Santa visit.
Peace of Mind visits with Santa give children and families living with sensory sensitivities, mobility issues, immune compromised and other disabilities an opportunity to participate in the holiday tradition.
Appointments are made on a case-by-case basis, and for inquiries or to schedule an appointment, please email kidtasticphotos@gmail.com
The Cookie Kitchen
Thursday, November 14 to Tuesday, December 24
Join us at the Cookie Kitchen, where every decorating adventure helps support families in our city. Located next to Santa’s Enchanted Forest on the main level, just across from RW&Co. Unleash your creativity on a delicious cookie in exchange for a donation to Made By Momma. Let’s spread warmth and joy during the holidays!
Santa’s Reading Nook
SPONSORED BY HOPEWELL
Santa’s Reading Nook brings holiday magic to life, creating the perfect cozy spot for children to dive into their favorite tales or even enjoy a classic holiday movie. It’s a warm, inviting space that mirrors the spirit of Hopewell’s Raising Readers program, where the joy of reading is always within reach. With books to borrow, donate, and share, both initiatives foster a lifelong love for stories and learning, making every visit an opportunity for young readers to grow their imaginations—one page at a time.
The Giving Machines
Saturday, December 7 to Friday, December 29
The internationally renowned Giving Machines are back at Southcentre Mall. These extraordinary machines put a fun twist on the classic vending experience, empowering every passerby to make a direct impact on local and global charities effortlessly.
In the true spirit of giving, you can now choose from an array of thoughtful gifts that can change lives. Whether it’s warm meals for the hungry, livestock for a family in need, soccer balls for aspiring athletes, blankets to provide comfort, or schoolbooks for young minds eager to learn, the Giving Machines offer a unique opportunity to contribute to the causes that matter most to you.
The Gift Wrap Factory
Sunday, December 1 to Tuesday, December 24
Experience the magic of gift wrapping while supporting a wonderful cause. Let the elves at the Gift Wrap Factory near the North Entrance, just underneath the escalators, turn your gifts into masterpieces this holiday season! Our skilled wrappers are ready to make your presents shine, all for a heartfelt donation in support of Cystic Fibrosis Canada. Wrap your gifts with love and make a meaningful difference this holiday season.
Visit the Gift Wrap Factory and add an extra touch of warmth and goodwill to your giving.
Store Offers
Enjoy the best deals and offers during this holiday season. Check our Store Offers page for this year’s specials.