Careers
Filter
Collapsible Content
-
The purpose of this policy is to work collaboratively with Southcentre tenants to ensure our waste and recycling programs are sustainable, cost effective and adhered to by all tenants. This policy is effective as of January 2026.
Waste & Recycling Sorting Stations
Please take your waste and recyclable materials to the designated areas in the back corridors using the map(s) below. Follow directions of posted signage in order to properly separate the recyclable materials from other waste and to place them in the specified bins.
General Waste
After ensuring all recyclable or compostable materials are separated out, please dispose of general waste in the black bins found at the various designated waste areas.
Large Items
It is the responsibility of tenants to dispose of their own large waste items, such as furniture, shelving, display cases, or any large volumes of smaller items. Tenants may wish to use their own waste removal contractors.
Alternatively, for a reasonable fee, Southcentre may be able to assist tenants by disposing of these unwanted items for them. Please notify mall management via ‘Get in Touch’ on OxComm and we will provide direction on where to place the items. Fees will be reasonably determined based on the volume of items, in order to offset the cost we incur in the process.
If large items are left in the sorting areas without notifying mall management, fines will be issued, along with any additional cleaning fees. Please ensure that you contact mall management in order to avoid unnecessary fees.
Organics
Organic waste is to be disposed of separately from general waste by being placed in compostable bags and disposed of in the green bins marked for Organics. Organics cannot be placed into black waste bins due to weight restrictions. Please ensure all organic materials are separated from other materials and disposed of in the correct bins.
Recycling
Southcentre has programs in place with local vendors that will recycle a large variety of materials. These materials must be separated in the designated bins, including the following:
- Electronics
- Batteries
- Light bulbs
- Metal (must be free of any non-metal material)
- Beverage (deposit) containers
Cardboard is the most common recycled material but must be free from contaminants such as plastic wrapping and styrofoam. Please flatten all boxes when placing them in the appropriate areas and our maintenance team will take them to the compactors on site in order to process them.
Tenant Cleanup Station
There is now a tenant clean up station at the back entrance of the east corridor. This station includes a broom, shovels and other tools that are for tenants to use in order to clean up their own spills while using bins in this area. Please ensure the tools are returned in a clean and organized manner.
Cooking Oil – Restaurants Only
Used cooking oil must be pumped into the designated container for your restaurant.
When transporting the cooking oil from your restaurant to the designated containers, please ensure your staff is careful to avoid any spills. Keep storage containers sealed while transporting and ensure they are moved carefully.
If you have an oil spill, please notify security immediately and clean up the spill as directed. They can request the Maintenance team to provide a substance to place on top of the spill to properly clean the area.
Grease trap cleaning and removal of used cooking oil must be completed within the below timeframe:
- One hour after mall closure; and,
- 6:00 AM (must be cleared out by then)
Pallets
Tenants are not permitted to store pallets in common corridors. Please ensure your delivery drivers take back the pallets with them after they unload your merchandise during the delivery process.
Thank you for your continued support in ensuring Southcentre minimizes its environmental impact and keeps our common corridors free from debris.
-
As part of the Southcentre Mall community, we are thrilled to offer marketing support to enhance your brand’s visibility within our centre and connect you with our diverse audience. Our aim is to collaboratively promote your offerings to customers!
Be sure to visit our website southcentremall.com and follow us on social; Instagram and Facebook.
Staying Tuned on OxComm
Retailer opportunities arise throughout the year. Timely communications are sent via OxComm and are on a first come first serve basis. Examples of opportunities are below; instructions for how to participate will be included within the timely communication.
- Host a tent activation and/or volunteer at Southcentre’s Pink Stampede Breakfast
- Collaborate with us for a social media giveaway
- Join CIBC Run For The Cure by hosting an activation, volunteering, raising money, and/or sharing your ‘pink’ inspired collections with us
Social Media Requests
Requires 2 week minimum notice. All requests subject to availability.
We can feature products, promotions, and/or events on our social media channels. We kindly ask for your assistance in providing relevant images and details. Please share your post request, date, preferred caption, and high quality image(s) with info@southcentremall.com.
Website: Store Offers & Job Postings
Requires 2 business day minimum notice.
Store Offers: Submit store offers to be published on southcentremall.com/store-offers/.
- ‘Manage My Store’
- ‘Add a Website Promotion’
- Submit required details. Please note a professional digital image is required for approval. Images of promotional posters will be rejected.
Job Postings: Submit store offers to be published on southcentremall.com/careers.
- ‘Manage My Store’
- ‘Add a Job’
- Submit required details. Please include a full job description.
Website & Directories: Events
Requires 5 business day minimum notice.
Share details of your upcoming special events, and we’ll create a dedicated event page on our website and directories to promote it. Please share the following with info@southcentremall.com:
- Start date & time
- End date & time
- Short description. 2-3 sentences max.
- 1:1 ratio high quality PNG. 1000px x 1000px preferred. Video not accepted.
- Include any links associated (ex: RSVP link)
Events on Southcentre’s directories are found on the interactive user-facing side, not the media side playing various advertisements. Directory media advertising is a paid opportunity through Specialty Leasing—more details below.
Paid Opportunities
Explore paid opportunities through our Specialty Leasing team, allowing you to participate in mall-wide events and promotions to maximize exposure. Have a date in mind? Reach out as soon as possible for availability and pricing.
Paid opportunities include:
- Directory media advertising
- Activations in common areas of the mall
- Decals: Main entrance, washroom mirrors, escalators, elevators, food court tabletops, and more.
Check out our Specialty Leasing options and email Southcentre’s Specialty Leasing Coordinator, Ashley Lussier, at aLussier@oxfordproperties.com, to inquire.
Southcentre Marketing Contacts
Alex Velosa, Marketing Manager avelosa@oxfordproperties.com
Val Hurtado, Marketing Specialist vhurtado@oxfordproperties.com
-
Find Southcentre policies attached to this post.
-
Designated Delivery Areas
Deliveries must be made through designated delivery areas located throughout the facility. The delivery and removal of good through customer entrances or fire routes is not permitted.
Staging of Delivered Goods
Tenants are not permitted to utilize common space, especially fire exits, as staging areas for deliveries. All deliveries must be promptly brought inside the Tenant spaces after receiving the goods.
The aforementioned policies are strictly enforced by Southcentre Security.
Lower Level Loading Docks
Upper Level Loading Docks
Questions? Please send us a message via ‘Get In Touch’ on OxComm.
-
To ensure the every visit at Southcentre is as seamless as possible, we kindly ask that our tenants to park in the designated areas marked on the map below.
-
If this is a true emergency, please call 911 immediately.
Security can be reached at: 403-835-4301
-
Security Office | (403) 835-4301
Located on the Lower Level down the hallway between LensCrafters and MINISO. Get directions here.
Hours: 24/7
Administration Office | (403) 225-9100
Located beside the Security Office on the Lower Level. Get directions here.
Hours: Monday – Friday 10AM – 4PM
General Manager
Abigail Alfonso (403) 225-5330 aalfonso@oxfordproperties.com
Property Manager
Robbie Lacey (403) 313-5532 rlacey@oxfordproperties.com
Operations Manager
Nick Schmidt (403) 225-5333 nschmidt@oxfordproperties.com
Please be advised Maintenance Requests must be submitted in OxComm. The Maintenance Requests Guide is available 24/7 under ‘Requests’.
- Tap ‘Requests’
- Select ‘Maintenance Request’
- Submit details. Please notify Security immediately if the situation is impacting daily operations (such as a pipe burst).
Security Manager
Chris Bevan (403) 225-5338 cbevan@oxfordproperties.com
Marketing Manager
Alexandra Velosa (403) 225-5331 avelosa@oxfordproperties.com
-
Southcentre Working on Site Policy. This policy is effective as of February 2026.
Electrical and Mechanical Work
No retailer may make any alterations to the electrical or mechanical systems in their store without getting written approval from Southcentre Operations or Southcentre Retail Design and Construction.
- An approved and certified electrical company or individual must carry out all electrical work performed in your premises.
- A certified ESA inspector must inspect all electrical work.
Architectural Work
Any cosmetic or architectural changes to a retail space are strictly prohibited without written approval from Southcentre Management or Southcentre Design and Construction. If approval is not received prior to commencement of any work, Southcentre Security will stop any alterations to the space until approval is received. For the safety of tenants and customers, any repairs (other than emergency repairs) must be performed before or after shopping centre operating hours. All trades must sign-in at the Security Office prior to work commencing each night.
Roof Access
- Roof access is strictly controlled at all times. All roof access must be cleared through the Southcentre Security team.
- All contractors must sign the roof access logbook at the Security Office prior to being given roof access.
- Contractors must leave their drivers license with Security in exchange for a roof access card. When the roof access key is returned, the drivers license is also returned.
- Security will contact the tenant to ensure that the contractor is authorized to go on the roof on their behalf.
- Roof doors are not to be propped open at any time. An alarm may sound if a door is propped open.
- Contractors must close all doors when leaving the roof.
- Contractors must not leave debris or material on the roof.
- All contractors must abide by the Southcentre roof procedures and rules. Failure to follow these procedures and rules will result in your service company being refused future access to the shopping center.
Equipment Rental
- Southcentre personal are not permitted to lend out any tools, equipment or ladders.
- Each tenant, through their rental companies or head offices, must handle all equipment requirements.
- Any equipment or rentals being delivered to site must be approved by Southcentre Operations prior to delivery.
Before and After Hours Access
Any tenant or contractor who will be on property or needs access to the property after 10:00 PM or before 7:00 AM must complete a ‘Before and After Hours’ access request through OxComm.
- Select Requests
- Select Before & After Hours Access
Tenants or contractors who have not been authorized to be on the property outside of regular operating hours will be asked to cease their activities and leave for the reminder of the day until proper approval has been obtained.
Questions? Please send us a message via ‘Get In Touch’ on OxComm.
-
Regulations
- Solicitation or distribution of marketing materials outside of the tenants’ premises is not permitted.
- Garbage, recycling, and compost should be disposed of in designated locations.
- Pallet jacks are not to be used on mall floor tiles.
- Ensure back corridors are left clear, and free of debris and merchandise.
- There is no smoking within five meters of any mall entrance, or doorway, including vape and cannabis products.
- All tenant contractor work must be preapproved by mall management. Work is to be completed outside of mall hours.
Late Opening and Closure
Tenants are to operate their stores per their lease and hours of operation set out by Southcentre Management. Any deviation to the tenants’ operating hours must be pre-approved by Management and will be reviewed on a case by case basis.
Storefront Policy
Each tenant is responsible for their own storefront cleanliness and general upkeep including but not limited to:
- Storefront signage, windows, and doors should be cleaned and dusted regularly.
- Signage or notices must be professional in appearance and cannot be handwritten or affixed with tape.
- Temporary signage should be a stick-on vinyl adhered inside of the storefront.
- High dusting should be done regularly.
- The use of balloons is not permitted in the centre.
- All merchandise and signage must remain within the tenants’ premises.
Submitting Maintenance Requests
Any issues within the mall must be submitted through OxComm. This includes, but isn’t limited to:
- Temperature change requests.
- Water issues.
- Construction
- General repairs.
All staff enrolled on OxComm can submit a maintenance request for your store. Please see the Maintenance Request Guide under the Requests button.
Contacting Security | (403) 835-4301
Our security team is available 24/7 to assist you and ensure a secure and safe environment. Whether you have questions or need assistance, don’t hesitate to reach out. All contractors must check-in with Security upon arrival.
Questions? Please send us a message via ‘Get In Touch’ on OxComm.