Assistant Manager

Join our team! Become a Brand Ambassador! We are looking for a talented Assistant Manager to join our team!

The Assistant Manager is the brand ambassador and customer service expert. Their key focus is to partner with the Store Manager to maximum sales and profits by leading and achieving financial and other measurable objectives, including sales goals; ensuring excellent customer experience is provided at all times through actions and behaviors; and by consistently maintaining all aspects of day to day operations of the store and people. Assistant Managers are expected to perform a variety of tasks that includes service, product placement, visual and operational execution.

As an Assistant Manager you display such competencies as:

Results-Oriented: Generating results through a collaborative partnership with the Store Manager. Enabling associates to work effectively with and through teams to achieve the results the business requires. Holds self and others accountable for achieving business objectives and goals.

Develop Brand Ambassadors: Actively works to improve the performance of oneself and others by pursuing opportunities for continuous learning and feedback; constructively helps and coaches others in their development of skills; exhibits a can-do approach and inspires associates to excel.

Teamwork / Engagement: Fosters the culture of teamwork. Operates with honesty and is transparent in actions, tasks, and expectations. Works well with all individuals to provide support, coaching, encouragement, direction, and feedback.

This opportunity might be for you if you are:
You are passionate about the fashion industry and have 1 to 3 years of experience in management.
You thrive working in a fast-paced environment.
You have strong problem-solving skills and excel at relationship building.
You have the ability to coach others and prioritize and delegate tasks.
You are effective in the use of technology to enhance customer engagement and drive KPI results.
You have the ability to work a flexible schedule to meet the needs of the business – including nights, weekends, and holidays

What We Offer:
A competitive compensation package.
Bonus incentive programs in the retail industry.
A comprehensive benefits package for all full-time employees.
Employee discount at our companies.

We’re Hiring at Softmoc

Join the Soft Moc team!

We’re hiring for one part-time sales associate position.

10-20 hours a week part-time!

Sales Associate

Reports to: Store Manager

Job Scope and Accountabilities:

The Sales Associate is accountable for achieving daily personal sales results and customer

service standards while following our Fundamental Selling Skills program and meeting key

performance indicators. They will also assist the Store Management Team in maintaining all

operations of the store.

Job Duties:

Meet or exceeds daily personal sales goals and key performance (KPIs) indicators
Uses Fundamental Selling Skills to provide an outstanding customer experience
Delivers Customer Service standards ensuring an excellent customer experience is provided at all times
Promotes Campaign Goals
Sells Northern as a brand by using all product knowledge and the Northern name
Processes Customer purchases quickly and accurately at the cash register
Demonstrates open, respectful, and courteous communication
Follows Company directives and initiatives and works in a safe and secure manner
Assists in store visual layouts and maintains visual standards
Assists in the preparation of product
Performs various tasks to ensure a neat, clean, and well-presented store
Performs other duties as assigned

Requirements:

Retail Sales/Customer Service experience in a specialty store, preferably apparel

Proven ability to attain or exceed sales goals (KPIs)

Passionate about fashion and proven ability to build outfits for customers

Demonstrates initiative and works well with a productive team

Flexible; able to work flexible hours to match business needs including evenings and weekends

Ability to adapt to the needs of the customer and store team

Builds relationships, trust, and loyalty

Strong communication skills

Ability to work independently with confidence

We Are Hiring!

We’re looking for a part-time sales associate!

Send resume to Givygiftshop@gmail.com