2nd Floor


Store Description

Sears works for Canadian families by providing products that are innovative and fashionable, quality that is trusted and affordable, and service that is reliable and instills confidence. The Southcentre location is the largest Sears store in Calgary, and features Sears Travel, Portrait Studio, Cyber Café and Catalogue department.





POSITION: Travel Consultant



Responsibility Statement:

Apply your product knowledge and professional customer service and sales skills to determine the needs of Sears Travel customers and provide them quality comprehensive products that the best prices. Contribute to the results of the Travel Branch by meeting and exceeding your own sales and revenue targets

Travel Consultants generate sales and revenue by managing and providing a superior customer service experience for their clients. You must have a passion for travel that is contagious and excites and inspires people to travel. You will have daily opportunities to show off your expertise and coach your clients on how to make vacation memories that will last a lifetime. Computer savvy and able to learn new programs quickly is a special skill of yours. You are always on the go and think out side the box, generating creative ideas to stand out in the crowded travel industry and attract people to your desk. You are a sales leader, an achiever of sales targets and are always on the look out for the next opportunity to raise the bar.


 Excellent selling and customer service skills

 Good organizational skills and ability to prioritize (sense of urgency)

 Excellent communication skills, patience and interpersonal skills, Always conducting oneself with professionalism and diplomacy

 Team spirit, ability to work autonomously and take initiative

 Confidentiality and honesty

 Computer skills: MS Office, ClientLinq, etc


 Minimum 2 years relevant experience

 An established client base an asset

Working Conditions

 Open office environnent.

 Variable shifts based on retail store hours and business needs

Please note this is a 1 year full time or part time contract with the possibility of becoming regular.

To apply for this position, you are invited to submit a detailed resume via e-mail to quoting "Southcentre" in the subject line of your email.

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