DIRECTORY

Roots

1st Floor

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Store Description

Roots is Canada's leading lifestyle brand, known around the world for its quality leather goods, apparel, accessories and home furnishings. Roots merchandise includes Roots Genuine Leather (jackets, bags and luggage); Roots Athletics (sportswear); Roots Kids and Roots Baby (clothing); and a number of other items in categories including timepieces and luggage.

Promotions

Roots: Take an extra 20% off Roots summer sale

Jul 27 - Aug 01

Take an extra 20% off Summer Sale!

More info

Careers

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POSITION: Team Lead

JOB DESCRIPTION:

WHY JOIN ROOTS?


Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

 


 

WHAT WE’RE LOOKING FOR?

As a Team Lead, you are a link between the leadership team, and the sales associates by assisting in the operational functions of the store and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead supports the store manager and assistant manager in their absence. 

You will need a friendly and energetic attitude, be hardworking, and have a willingness to make quick decisions that will influence every store associate in ensuring high performance and customer service. To be successful, you’ll need to possess:

  • 1 + years related experience in a retail apparel environment, luxury retail experience is a plus; 
  • Lead the team in achieving sales targets;
  • Passion for upholding an exceptional customer experience;
  • Strong organization, and problem solving skills;
  • Collaborate with others, yet be self-motivated;
  • Experience with visual planning and merchandising;

 

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

  • Createing and leading an atmosphere on the sales floor that builds customer realization, retention and loyalty;
  • Coaching associates on customer service fundamentals and provide positive feedback;
  • Assisting the leadership team in supporting, leading, and implementing new company initiatives;
  • Keeping current on our products and service updates;
  • Ensuring the store is visually appealing at all times;
  • Creating an open outward communication on the sales floor;
  • Promoting a positive, safe and rewarding environment.

 


 

PERKS OF JOINING ROOTS

  • A fun workplace where you will work alongside great people;
  • Added incentives and bonuses for our superstar performers;
  • Roots clothing discount, and great benefits;
  • Opportunities to grow your career.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

FULL LIST OF CAREERS
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